Terms & Conditions

Placing Order

• The cut off time for taking order is 12 pm one day before the scheduled deliveries date.

Delivering products

• Halal Fresh Inc. will take all necessary steps to maintain the freshness of its products being delivered. If the customer finds any product to be faulty he/she should report to Halal Fresh Inc. within 24 hours from the time the delivery has been received. Halal Fresh Inc. takes all responsibility of replacing the product with a new and fresh product, issue a credit voucher excluding deliveries charges.

Eligibility

• Services of the Site would be available to only select geographies in Canada. Persons who are "incompetent to contract" within the meaning of the Canadian Contract Act, including un-discharged insolvents, etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use the Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. 

Account & Registration Obligations

• All shoppers are required to register or login as a guest for placing orders on the Site. You have to keep your account and registration details current and correct for communications related to your purchases from the site.

Personal Information

• As part of the registration process with Halal Fresh Inc. may collect the following personal information about you: Name including first and last name, email address, mobile phone number, and other contact details. We do not share any personal information with a third party. All our data is kept completely confidential.

Pricing

• The prices mentioned at the time of ordering will be the prices charged on the date of the deliveries. Although prices of most of the products do not fluctuate on a daily basis some of the commodities and fresh food prices do change on a daily basis. In case the prices are higher or lower on the date of deliveries. No additional charges will be collected or refunded as the case may be at the time of the delivery of the order.

Cancellation by Site / Customer

• You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we will refund any payments already made by you for the order. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.

Return & Refunds

• If the customer is not satisfied with the quality or freshness of the product they can return the product at the time of deliveries. We will take back the returned product and issue a credit for the value of the return products. The credit can be used to pay your subsequent shopping bills, however, packaged goods once opened or accepted by the customer are not subject to returns and refund, a 3% merchant account refund fee will be applied on all the refunds.

Meat products can only be returned if:

• It's delivered after the scheduled date.
• The package has been altered or damaged during transit.
• The item delivered is not what you had placed an order for.

If you are unhappy with your order, please talk to us at +1 844 64HALAL (42525).

You Agree and Confirm

• That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by Halal Fresh INC. for redeliveries. shall be claimed from you.

• You will provide authentic and true information in all instances where such information is requested of you. Halal Fresh INC. reserves the right to confirm and validate the information and other details provided by you at any point in time. If upon confirmation your details are found not to be true (wholly or partly), it has the right in its sole discretion to reject the registration and debar you from using the Services and / or other affiliated websites without prior intimation whatsoever.

• That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.

• That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.

Force Majeure

• The Company will not be liable for any breach of contract due to any matter or thing beyond the Company control (including but not limited to transport stoppages, transport breakdown, fire, flood, earthquake, acts of God, strikes, lockouts, work stoppages, accident

Colors

• We have made every effort to display the colors of our products that appear on the Website as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

Modification of Terms & Conditions of Service

• Halal Fresh INC. may at any time modify the Terms & Conditions of Use of the Website without any prior notification to you. You can access the latest version of these Terms & Conditions at any given time on the Site. You should regularly review the Terms & Conditions on the Site. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the Service. However, if you continue to use the Service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this Site.